One platform for
Schedule Auto-balancing

Intelligent staffing and scheduling for hospitals & health systems.

works.ai
Horizon Forecast 12–6w Schedule 8–6w Extend 6–4w Fill 4w–1d Learn ongoing
forecast 4 East · wk 34 → 1,284 hrs needed (+6% vs LY) auto acuity model applied · confidence 0.91 schedule 31 core RNs assigned · skill mix balanced auto 6 preference conflicts resolved automatically gap structural gap · 148 hrs unstaffed extend contingent need sized → 3 travelers, 13 wks source Works VMS · 42 candidates, 9 above match bar auto rate benchmarked · 4% under market $2,610/wk publish schedule published · 96% covered fill 11 open shifts · escalation ladder engaged ↳ core core staff · offered at base rate no premium auto 4 of 11 filled · ladder continues ↳ flex flex pool · incentive stepped up +$6/hr auto 3 filled · 4 remain ↳ part-time part-time staff · next rung +$12/hr auto 2 filled · 2 remain ↳ contract agency contract · last resort $88/hr auto ladder stopped early $1,940 saved learn actual productivity 3.9 hrs/pt-day vs 4.1 forecast −4.9% auto variance written back → wk 35 forecast retuned learn ladder thresholds updated · flex converts 12% sooner
Now resolving Forecast 12–6w
forecast 4 East · wk 34 → 1,284 hrs needed (+6% vs LY) auto acuity model applied · confidence 0.91 schedule 31 core RNs assigned · skill mix balanced auto 6 preference conflicts resolved automatically gap structural gap · 148 hrs unstaffed extend contingent need sized → 3 travelers, 13 wks source Works VMS · 42 candidates, 9 above match bar auto rate benchmarked · 4% under market publish schedule published · 96% covered fill 11 open shifts · escalation ladder engaged ↳ core core staff · offered at base rate auto 4 of 11 filled · ladder continues ↳ flex flex pool · incentive stepped up auto 3 filled · 4 remain ↳ part-time part-time staff · next rung auto 2 filled · 2 remain ↳ contract agency contract · last resort auto ladder stopped early learn actual productivity 3.9 hrs/pt-day vs 4.1 forecast auto variance written back → wk 35 forecast retuned learn ladder thresholds updated · flex converts 12% sooner

12 weeks of decisions, resolved before anyone had to pick up a phone.

As seen on

What we do

Staffing & scheduling
built for the future right now.

Demand forecast · Med Surg · August
Building…
Census · the demand Current volume41 pts Historical trend+6% vs LY Flow rate+9 adm / −6 dc Staffing · the supply Rostered & skilled31 RN Target ratio1 : 4 Friction (PTO, sick)−8% Week 34 staffing plan 41 patients ÷ 4 + 2.7 coverage buffer 34 staff to plan 6–12 weeks out
Draft schedule · week of Jul 20
Building…
MONTUEWEDTHUFRISATSUN MED SURG ONCOLOGY CARDIOLOGY ICU TELEMETRY
Core assigned Auto-balanced Off
Extended workforce plan · ICU · Q3
Building…
UPCOMING PTO 6 RNs · 214 hrs FMLA 2 RNs · 12 wks FORECAST +6% census SHORTFALL 148 hrs
OT + incentiveREJECTED $27.6K 148 hrs at premium · burnout risk on core staff 3 travelers · 13 wksCHOSEN $18.2K Covers the gap and protects core staff hours
DECISION Open 3 traveler reqs · 13 wks saves $9.4K
Open shifts · ICU · night
Building…
Continuous calibration · wk 34
Building…
Forecast 4.1 hrs/pt-day Actual 3.9 hrs/pt-day Variance −4.9% RETUNES WK 35 FORECAST

Proven at enterprise scale

Loved by visionary leaders
and busy clinicians.

Betty Jo Rocchio of Mercy
Mercy 01 / 03 $100M+ labor cost savings “Trusted Works gave our managers their week back and put coverage on autopilot across 630 units.” 8% increase in retention 97% of daily fill targets hit 30% of unit managers' time freed each week Betty Jo Rocchio · SVP, Chief Nursing Officer Read the Mercy story
Katie Burnett of Deaconess Health System
Deaconess Health System 02 / 03 32% reduction in premium spend “We cut premium spend a third and our own nurses now pick up the shifts we used to pay agencies for.” Fill rate up from 85% to 93% 60% reduction in RN turnover 77% of core staff engaged in shift pickup Katie Burnett · Vice President, Human Resources Read the Deaconess Health System story
Johnna Smith of Southern Illinois Healthcare
Southern Illinois Healthcare 03 / 03 $500K+ incentive savings annually “Adoption was almost universal — and engagement scores jumped twentyfold in the first year.” Live in 9 weeks across 4 facilities 83% adoption across clinical & tech staff 20× improvement in engagement score Johnna Smith · Chief Nurse Executive Read the Southern Illinois Healthcare story

How We Do It

We make your existing tech smart.

Built Around Your Existing Systems

We play nice with most* cloud providers.

*Use another system? No problem. Let’s talk.
*Use another system? No problem. Let’s talk.
*Use another system? No problem. Let’s talk.
*Use another system? No problem. Let’s talk.

Committed to Safety & Security

Intelligence you can trust.

Real-Time Visibility
See fill rate, premium spend, and incentive efficiency at the level where decisions are made.
  • Unit and shift-level drilldown
  • Spend vs. plan by workforce layer
  • Fully configurable reporting
Compliance
Apply workforce rules before a shift is offered, with the evidence behind every outcome.
  • Credential and licensure checks
  • Overtime, ratio, and contract guardrails
  • An audit trail behind every decision
Security
Protect workforce records with independently audited controls and least-privilege access.
  • SOC 2TYPE 1
  • ISO27001
  • JOINT COMMISSIONACCREDITED

One Platform, That Works for Everyone

Create Your Own Flexible Workforce.

How You Benefit

Staffing & scheduling was a headache.
Now it’s your head start.

Clinicians get fair, flexible schedules
A nurse claiming an open shift on her phone
Core staff participation 77% of core staff
pick up extra shifts
Finance saves money, and increases revenue
TODAY FORECAST → FEBMARAPRMAYJUNJULAUGSEPOCTNOVDECJAN
Labor spend 32% reduction in premium
labor spend
Managers & Ops get their time back
Before — Time spent on staffing With Works
Manager capacity 30% of unit manager time
freed every week