Symplr Client FAQ

Works has collaborated with Symplr scheduling clients for 4+ years, giving Works + Symplr API/SmartSquare health systems distinct advantages:

Symplr’s scheduling systems lack the publicly available API ecosystems of some scheduling vendor competitors. However, Works has successfully developed integration models that bring the Works OnDemand open shift marketplace and modern automations to these legacy systems, extending their usability and viable lifecycle.

Multiple shared Works/Symplr customers who support references and implementation best practices – including Atlantic Health System, Southern Illinois Healthcare and Union Healthcare.

Works FAQ for Symplr Clients:

How can Symplr customers benefit from a Works implementation?

Works OnDemand is the category leader in automated shift filling for core and float staff. Clients consistently achieve 30%+ reductions in premium labor spend within their pilot, alongside increased core staff participation and 8-12 hours per week saved per unit manager.

Works OnDemand allows Symplr customers to take advantage of our embedded dynamic incentive model - balancing premium spend across the enterprise by automation and removing decision making from decentralized unit leadership.

Partial shifts: Works converts Symplr 12-hour shifts into both full and partial options. The full shift is incentivized at a premium; if a partial is claimed, the remaining hours are re-offered with escalating incentives to ensure complete coverage.

Does Works replace any Symplr functionality?

No. Works automates the open shift filling process that unit leaders and central staffing currently manage manually in Symplr.

Identifying, matching, recruiting and confirming shift claims in Symplr is all handled by Works - freeing unit managers to monitor fill rates and central staffing to focus on day-of adjustments.

Will Works help with my day-of and float pool management?

Yes. Most Works customers add float staff as a defined workforce group, enabling shifts to be claimed by float resources 3-7 days out. This pre-positions float coverage earlier in the cycle, reduces day-of burden for central staffing, and gives float staff advance schedule visibility.

How difficult is it to implement Works with Symplr?

Works offers a no-obligation Proof of Concept that typically goes live within 4-8 weeks of kickoff, scoped to your existing Symplr policies for payroll, scheduling workflow, and premium pay - minimizing internal resource demands and change management.

Works will use our established, repeatable integration model to prove out cross-platform data exchange without requiring an API ecosystem.

We require high confidence in ROI before pursuing new technology. What should we expect from Works?

Before any Proof of Concept, we model expected ROI using benchmark data from existing clients and a data extract from Symplr. Works OnDemand delivers ROI in two ways:

Premium Pay Reduction (near-term): Clients typically see 30%+ premium pay reduction within 12 weeks - directly informing enterprise ROI expectations.

Contract/Agency Reduction (long-term): As core staff fill rate rises, Clinical Operations can plan a reduced contract/agency budget within 4-6 months of go live.

What is the most surprising impact of having Works in a Symplr environment?

Core staff behavior changes significantly. Rather than waiting until the last minute to claim shifts (when emergency incentives peak), Works’ incentive management and sequenced workforce distribution alters median claiming time from 2-5 days before shift start to more than 14 days out - reducing system stress and driving premium labor costs down.

symplr api Case Study

4 Facilities, 1400 Clinicians, 200 Staffed Beds

How Southern Illinois Healthcare Improved its Staffing Crisis and Empowered its Workforce with Works

✓ $500K+ incentive spend savings annually
✓ 83% adoption rate across 1,400 clinical and tech staff
✓ 20x improvement in Nursing Employee Engagement score

Check out the case study

Symplr Clients - works faq

Works + Symplr: Unlocking Clinical Utility in a Legacy Environment

Works has collaborated with Symplr scheduling clients for 4+ years, giving Works + Symplr API/SmartSquare health systems distinct advantages:

Works FAQ for Symplr Clients:

symplr api Case Study

How Southern Illinois Healthcare Improved its Staffing Crisis and Empowered its Workforce with Works

Want to learn more?