Preserve the core system
Add an orchestration layer instead of forcing a rip-and-replace project.
Extend UKG scheduling with autonomous open-shift recruitment, preference-aware matching, and systemwide workforce intelligence.
Get a DemoA core scheduling system is the source of truth, but health systems still need a coordinated way to identify open needs, recruit eligible staff, govern incentives, and close the loop across workforce layers.
Works connects to UKG through established APIs, reads demand and eligibility data, orchestrates the open-shift workflow, and writes confirmed activity back into the scheduling environment. UKG remains the system of record.
UKG remains the scheduling system of record while Works coordinates the decisions and actions around each open need.
Demand
Use current open shifts and schedule context from UKG as the trigger for workforce action.
Context
Bring workforce-layer, eligibility, and preference data into the same operating decision.
Orchestrate
Match and notify eligible clinicians according to the health system’s recruitment and incentive rules.
Write back
Send accepted coverage back into the scheduling environment so UKG remains the operational record.
Add an orchestration layer instead of forcing a rip-and-replace project.
Sequence opportunities for core, part-time, float, gig, and external labor.
Connect fill rates, workforce behavior, and premium spend across the enterprise.
See it in practice.
Mercy case study