Unlock more clinical utility from UKG.

Extend UKG scheduling with autonomous open-shift recruitment, preference-aware matching, and systemwide workforce intelligence.

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The challenge.

A core scheduling system is the source of truth, but health systems still need a coordinated way to identify open needs, recruit eligible staff, govern incentives, and close the loop across workforce layers.

The Works approach.

Works connects to UKG through established APIs, reads demand and eligibility data, orchestrates the open-shift workflow, and writes confirmed activity back into the scheduling environment. UKG remains the system of record.

How Works extends the UKG workflow.

UKG remains the scheduling system of record while Works coordinates the decisions and actions around each open need.

  1. Demand

    Read the schedule

    Use current open shifts and schedule context from UKG as the trigger for workforce action.

  2. Context

    Combine eligible supply

    Bring workforce-layer, eligibility, and preference data into the same operating decision.

  3. Orchestrate

    Run the offer sequence

    Match and notify eligible clinicians according to the health system’s recruitment and incentive rules.

  4. Write back

    Return confirmed activity

    Send accepted coverage back into the scheduling environment so UKG remains the operational record.

What this enables.

Preserve the core system

Add an orchestration layer instead of forcing a rip-and-replace project.

Coordinate workforce layers

Sequence opportunities for core, part-time, float, gig, and external labor.

Improve decision visibility

Connect fill rates, workforce behavior, and premium spend across the enterprise.

See it in practice.

Mercy case study