Engage nurses with modern, flexible work options.

Advance retention and engagement goals through shift flexibility without adding another layer of work for clinical leadership.

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The challenge.

Nursing executives need to protect patient care, stabilize staffing, and retain clinicians while teams ask for more control over when and where they work. Traditional staffing processes make flexibility expensive to administer.

The Works approach.

Works OnDemand turns open-shift coverage into a systemwide workflow: matching the right opportunity to the right eligible clinician, applying policy consistently, and giving leaders a shared view of fill rates and labor decisions.

How systemwide demand reaches the right clinician.

Works turns open coverage into a shared sequence that respects clinical qualifications, workforce policy, and clinician preferences.

  1. Demand

    Read coverage needs

    Bring open shifts, unit requirements, timing, and available workforce capacity into one workflow.

  2. Clinical rules

    Filter for qualified staff

    Apply the health system’s eligibility and qualification rules before an opportunity is released.

  3. Choice

    Match relevant opportunities

    Offer eligible clinicians shifts that align with their workforce layer, location, and stated preferences.

  4. Visibility

    Return confirmed coverage

    Write the accepted shift back to the operating workflow and give leaders a consistent view of fill activity.

What this enables.

Drive retention

Give clinicians more control without weakening staffing standards.

Reduce premium labor dependency

Make internal capacity visible before external labor is used.

Support nurse managers

Return time to patient care, coaching, and staff development.

See it in practice.

Mercy case study